Q. Do you offer FrontPage 2000 support?
A. Yes we do not offer support for Frontpage. However, we do not offer it on across the board. Please ensure you mention this is a requirement when you call us and we will ensure you are set up with this facility. If you are a customer with an existing account there may be a small administration charge to reconfigure your site for use with FrontPage.

Q. What databases do you support?
A. Of course we support 4D databases on our dedicated Windows and Apple Xserve machines.

In addition we support Access, MySQL, Firebird and MS SQL Server databases. Through ODBC connections we support numerous other data sources, including text files, Excel spreadsheets, and many other standards formats. Please contact us to check a specific format.

Q. How am I billed?
A. We create an invoice and send it to you by email or post. You can then pay this invoice by transferring money into our account or by sending us a cheque.

Q. What kind of files can I host?
A. We don't restrict the types of files hosted on our servers. We are sensitive about illegal or sexually explicit content. In the first instance you will be requested to remove such content. To date none of our clients has been requested to remove content.

Q. Do I have a CGI Bin?
A. Yes, you can use CGI (Perl) applications and scripts on any of our packages.

Q. How long does it take to set up an account?
A. Accounts are set up within minutes simply call 0845 166 8739 and we can go though the process with you.